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front desk attendant resume

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Front desk employees often have to work with others. Provided guests with room keys and call for bellboys. Maintain a clean, family-friendly and professional appearance. Promptly and effectively dealing with guest requests and complaints. Excellent work ethic and strength in boosting company morale. Objective : Obtain a position within an organization where I can maximize my leadership, management, and training experience. Objective : Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. A Front Desk Attendant job role includes greeting the clients and undertaking a variety of tasks relating to the front desk operations. 1. Must be self-motivated, outgoing, detail oriented with excellent interpersonal, communication and organizational skills. Provided personalized service to all guests at check-in, check-out, and throughout their stays. Start with your contact details in the resume header area at the top. Efficiently checked in 35+ members per hour, ensuring accuracy in POS system, Assisted members with facility or product information based on needs, Volunteered to help out with other areas of the facility as needed. Full-time, temporary, and part-time jobs. All rights reserved. Objective : Highly organized and detail-oriented with more than 11 years experience supplying thorough, organized administrative support to senior executives. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Processed telephone and walk-in reservations. Save time applying to future jobs. Lead Front Desk Attendant. OSHA Compliance . Maintained guest lobby amenities and managed shuttle service for three properties. Skills : Bodybuilding, Powerlifting, SMIT/HIIT, Athletic Performance, Basic Nutrition Recommendation, Exercise Physiology, Biomechanics, Exercise Prescription, FMS. Validated vendor's insurance status with the building records prior to service in a legal environment. Front Desk Attendant Resume Sample 5.0. Maintained the hotel entrance area so that it is presentable at all time as the guests arrive. Handles confidential information, including guest records and complaints. Objective : Highly organized and detail-oriented with more than 11 years experience supplying thorough, organized administrative support to senior executives. Skills : Microsoft Office, SSPS, Westlaw. Answered phone calls to members or potential members who had any inquiries or concerns. Front Desk Attendant Resume Examples. When writing your resume, you might want to consult some samples and get inspiration on what you can write in the objective, skills, duties and responsibilities sections. Ask for identification and ensure that the provided credentials are accurate. Competitive salary. Collaborated with staff members to maintain a clean and safe environment, Ensured customer satisfaction by answering patrons' questions and assisting in the retrieval of lost belongings, Managed the flow of patrons coming in and out of the facilities to prevent overcapacity. Administrative Summary Statement Examples, How to write Experience Section in Administrative Resume, Action Verbs to use in Administrative Resume, How to present Skills Section in Administrative Resume, How to write Education Section in Administrative Resume. Search Front desk attendant jobs. Weave these elements into the work experience and skills sections of your resume. Oversee the security of retail and concessions. Confirmed appointments 24 hours beforehand and operated payment system. Must meet and greet residents, check guests and service providers in … I enjoy interacting with customers the most and being able to make someone happy. If you did not work in those specific jobs, don’t worry — all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. Those seeking to work at the front desk of an organization should make display of at least a high school diploma in their resumes, if not a degree in a relevant field. Explained our membership rate and provided tours of the facility to potential members, Enrolled potential members and canceled memberships for current members, Updated members billing information and upgraded or downgraded members' memberships. An Enumerator’s cover letter prepares an employer for two things – the accompanying resume and a possible interview. Secure reservations for out of the office meetings our lawyers and partners of the firm have. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Answered the phone in a professional manner and booked appointments. Greets and services members in a friendly and professional manner. 1,134 Fitness Room Front Desk Attendant jobs available on Indeed.com. Candidates can register … The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. It doesn’t matter if you have zero experience or you’re a guru in your field, we have the template to land your next job! The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Responsible for guest check in and check out; verified that their stay was most satisfactory shining with my utmost respect. Entered data promptly and efficiently with a 100% accuracy rate. It includes plenty of white space and, if appropriate, dashes of color to stand out as an attractive resume. 16% of Front Desk Attendants are proficient in Guest Service, Customer Service, and Communication.. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Integrity.. We break down the percentage of Front Desk Attendants that have these skills listed on their resume here: Patient. Check out real resumes from actual people. On this page, you’ll find a collection of resume samples for 500 popular job positions. Operated hotel switchboard, take calls and provide information and transferred calls. Handled guest check-ins and check-outs appropriately. Sustained an encouraging and professional environment for the members, Provided good communication skills with potential members and current members, Maintained a clean and organized environment, Demonstrated leadership amongst employees increasing productivity in the workplace, Effectively communicated merchandise needs with management, Provided excellent customer service resulting in personable patron experience, Mediated disagreements and volatile situations between staff and customers, Assisted members with various questions concerning the facility or services provided, Experience with Fusion software to check in members, access account information, as well as selling merchandise and services, Provided friendly customer service towards members and maintained a clean and efficient work space, Performed clerical duties in an office setting, Employee of the month for excellent customer service and professional conduct February 2014, Maintained a clean and well organized front desk and lobby, Cleaned the fitness equipment and kept the fitness room in great condition, Learned to cooperate well with co-workers, Went on main building runs and promptly responded to duties supervisor put ahead of other tasks. ranks number 1 out of 50 states nationwide for Front Desk Attendant salaries. De très nombreux exemples de phrases traduites contenant "front desk agent" – Dictionnaire français-anglais et moteur de recherche de traductions françaises. From responding to guest emails to writing down directions to local attractions, there are many front desk duties that require the ability to effectively communicate in written or verbal form. Skill Highlights - Excellent analytical skills - Outstanding interpersonal skills - Conflict resolution - Computer proficient - Attention to detail - Quick learner - Strong verbal communication - Energetic and organized. I hope to create integrated strategies to develop and expand existing skills and knowledge to grow within a company. Performed secretarial and clerical duties. Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. Maintain a safe, friendly and professional environment. October 25, 2020 | By the Resume Genius Team | Reviewed by Mark Slack, CPRW. Processes member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments. Front Desk Attendant Skills and Personality Traits. Responsibilities highlighted on example resumes of … Assisted guest with directions, highlighting maps to lodges or cabins, dining, and recreational activities on and off property. The most common job duties and tasks identified on a Front Desk Attendant Resume include the following – performing clerical and administrative tasks, handling mail, taking phone calls, providing customer service, and updating records. Monitored and signed off out going documents. The most important keyword listed on resumes featuring Front Desk Attendant experience is Receptionist, appearing an overwhelmingly 40.55% of the time. Set up and explained new membership contracts. We calculated that . Resume Sample Writing Guide By Industry. Front Desk Attendants greet the clients of a company and perform a variety of clerical and administrative tasks. The resume above covers a person who worked as a front desk clerk and hotel bellhop. Utilized resort software program to handle arrivals, departures and billing. Sample Accomplishments for Administrative Assistant Resume. The front desk attendant will provide passholders/patrons with information, taking registrations, and fostering excellent customer service. As a Flight Attendant, we will be getting the opportunity to travel around the world on a job, the flight attendant gets a discount for airline tickets for himself and his family. Utilized problem solving skills to resolve any discomfort or issues that may have arisen during a guest's stay. Answered phones and forward calls to corresponding offices. Skills : Document Processing Critical Thinking Microsoft Office Team Player Problem Solving Office Management Customer Service Excel MS Word Bilingual. Scheduled reservations and expertly managed large customer crowds. Manage the Fitness Floor to include: Act as primary contact providing customer service via the telephone, email, and in person. Email or phone. Objective : Reliable and dedicated administrative professional looking for an administrative support position. Headline : To find a new opportunity in sales and expand my experiences in the sales field with new products and environments through a part-time job near Arlington, VA. Key Skills and Experiences: One and a half years of experience providing front-line customer service, handling cash and credit card transactions, creating pizzas, resolving customer complaints, conducting inventories, and training new employees. I do not believe in putting less then 110% in to all my tasks. Get the right Front desk attendant job with company ratings & salaries. Supervised staff members and assigned tasks to be completed. Responsible for general management and security issues. Updated team members about changes in hotel products, services, pricing and policies. Escorted guests to their assigned rooms, including transporting their luggage. Answering all questions and concerns, responding to telephone calls, setting up appointments and reservations, keeping track of all lost and found items, and operating the cashier register. Job email alerts. Responsible for opening and/or closing the fitness center. Contacted customers in order to respond to inquiries and to notify them of upcoming appointments. They work in various sector of the economy including: retail businesses, hotels, healthcare organizations, insurance companies, pharmaceuticals, manufacturing, automobile companies, etc. Search Front desk attendant jobs in Waretown, NJ with company ratings & salaries. Responds to client questions, requests and concerns and provides guidance to clients. The Front Desk Attendant will knowledgeably answer inquiries by phone and in person regarding memberships and services. Skills : Rehabilitation Therapy Aide. Hospitality (Hotel Front Desk) Cover Letter Example. Hospitality & Catering Resume Examples Create a winning Hospitality and Catering Resume today with the help of our expert guides and examplesWe have all the tools you need to ensure you … Objective : I am seeking a position within the customer service industry, where my five years of experience as a salon receptionist, resort front desk clerk and security attendant can be used in a professional setting. Provided the first tier services to customers coming into the office. Front desk employees need to be … Proficient knowledge of office equipment, software and multi-phone line operation was a must. Resolved service-related problems in a timely manner. NADIA cannot guarantee that registering on this site will ensure placement, nor can we guarantee that you will be selected for an interview. Throughout my life I have been through quite a lot, including 7 surgeries and multiple extended stays at Riley Children's Hospital. Customer Service Representative who continually maintains a positive attitude while interacting with demanding clients. Asked if guests have a prior booking, managed the registration process and asked for identification to ensure that the provided credentials were accurate. Documented all customer inquiries and comments thoroughly and quickly. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. Maintained a safe and clean working environment throughout the shift as well as assisted in the closing and cleaning duties. Performed janitorial duties such as sweeping, mopping, and keeping the desk looking appealing and tidy. Those seeking to work as attendants at the front desk must portray the following skills – knowledge of using intercom systems and direct telephone lines, fast typing skills, accuracy, MS Office proficiency, good communication skills, attention to details, light bookkeeping experience and strong attention to details. Use these tips to make sure you’re approaching your resume the right way. Ensured that the clients waiting in the lobby are comfortable and offered beverages available. A career in HR is filled with varying and demanding experiences. Sign in. Attach Resume *Upload Your CV . Want to save time? Our front desk clerk resume example will guide you on how to detail the experience that you’ve gleaned at other hotels, … Assisted in maintaining cleanliness and order in the lobby and front desk area. Promptly greets walk-in prospective members and quickly contacts a Membership Advisor to assist. 743 Lueilwitz Fields, Dallas, TX +1 (555) 287 6450. Supervise staff ensuring that our members are correctly directed to their appropriate activity. Completes and submits incident reports as well as other required program documentation. When writing a resume for accounting and finance, be sure to use a professional and well-formatted resume … A front desk attendant performs clerical duties and greets customers for a company. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Calculated inventory and ordered appropriate supplies. Recommended new supplements to customers, resulting in a 25%, Supervised massage practitioners, estheticians and nail technicians in absence of their respective supervisors, Generated revenue through gift certificate, product and package sales, Organized, maintained and safeguarded confidential medical files for over 1000 clients. Fitness Desk Attendant Resume Examples & Samples. Betty Kildow provides coaching on what to do and offers step-by-step plans to be utilized in the event of natural disasters, terror threats, fires, … Interested in an opportunity with a company which would allow me to demonstrate my organization, customer service, communication and project management skills that I have accumulated through past experiences. Search 70 Front Desk Attendant jobs now available on Indeed.com, the world's largest job site. Forgot password? Front Desk Attendant Resumes. Use our examples to craft a resume that fits the job you want. Try Now! Use the Resume Checklist to understand if this is the same perspective shared by employers hiring for this role. Build My Cover Letter Now Supports and articulates the CFF mission statement. Modeling and monitoring appropriate behavior for staff. Responded to phone inquiries and took accurate and comprehensive messages, Provided administrative support including copying, faxing, filing, typing, and basic correspondence, Distributed and delivered mail to various departments and faculty, Completed supply orders, inventory and disbursement, Maintained records for budgets and financial reports. Provided exceptional support to managers and co-workers, hence increased the overall efficiency by … Accept and organize deliveries and documents. Front Desk Attendant/Housekeeper/Houseman Sep 2014 - Present Towneplace Suites by Marriot Colorado Springs, CO. Providing hotel guest with a warm and welcome greeting upon entering establishment Helping to ensure that the guest had the best check-in/check-out experience 53 Front Desk Attendant jobs available in Mesa, AZ on Indeed.com. Must be able to demonstrate excellent customer service. Accounting & Finance. You don’t need to have any design skills and our easy-to-follow expert tips and examples mean that your resume will basically write itself! Refer guest to appropriate departments to resolve complaints or provide suggestions. In order to get qualified, a high school diploma may be sufficient. Use the best resume format: most front desk agents go with the chronological format. Greet guests and patrons ad they arrive and departure. Expressed appreciation and invited members to return to the club. Search and apply for the latest Desk attendant jobs in Long Beach, CA. Took reservations over the telephone, through emails and in person. Achieved superior customer service ratings throughout my tenure. Skills : Strong Organizational Skills, Active Listening Skills, Courteous Demeanor, Energetic Work Attitude, Customer Service Expert, Hard Worker, Eager To Learn, Data Entry, Email, Microsoft Outlook, Microsoft Word, Telephone Skills, Typing. Provides a variety of administrative support functions. Maintaining accurate records including cash flow, registration cards, reservations cards, and property walks. Just use our simple and fast cover letter builder. Assisted members and guests in answering any questions they may have had about classes, schedules, the gymnasium schedule/rules and equipment. Organized, and versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Answers and transfers phone calls in a timely and professional manner. Assign rooms and accommodate special request. Executed an average of 50 prompt wake-up calls each morning. A good front desk clerk resume includes a professional summary, core qualifications, experience, and education section. Highly proficient in project management, briefing, and event coordination. Processed telephone, walk-in, and online reservations. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service  Ensures that guests and members are warmly greeted and promptly assisted I have great learning skills, as I am able to learn the material fast and adapt to new situations. There are many types of jobs that count as customer service experience: answering phones for a company, working in retail, or working at the front desk of a small … Areas of proficiency include attention to detail, excellent communication skills, and outstanding public relations. Ensure the front desk is never left … Maintained adequate cash supply in cash drawers in checkout station. Ensure that customer and employee issues are properly handled. It uses bold fonts, bullet points, and other formatting tools to make the document readable. Skills : Opera systems, Choice Advantage, Customer Service, Training, Leadership Development, Microsoft Office, Management. 400+ Resume Examples. Choose a … Front Desk Security & Safety: An on-the-job Guide to Handling Emergencies, Threats, and Unexpected Situations – Front desk attendants will find pertinent guidance in performing one of their most challenging responsibilities, serving as the first line of defense. Attentively and promptly responds to member needs. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself. Free, fast and easy way find a job of 659.000+ postings in Long Beach, CA and other big cities in USA. Front Desk Attendant Resume Examples & Samples. Monitored guest expense accounts during stay, for spa sessions, recreation, dining and shopping. Based on our resume samples, Front Desk Attendants need to demonstrate qualities such as courtesy, good … Ensure the lobby is clean, neat and organized. Greeted clients when they arrived, provided spa tours, and offered water or coffee. Worked as a team member performing cashier duties, product assistance and cleaning. Unsupervised client care provided in house, online and over the phone with excellent customer service and creative solutions to all client concerns resulting in positive client experiences and repeat clientele. Strategies to develop and expand existing skills and knowledge to grow within a company perform. During stay, for spa sessions, recreation, dining and shopping rooms, including 7 surgeries and extended... Paperwork, including address changes, member cancellations, new members of the club forgotten during stay! Information and transfer calls Attendants greet the clients of a company and perform a of! Checked to ensure that the clients of a company and perform a variety of clerical and administrative.!, electronic funds transfers, and resolved all billing issues program policies hotel switchboard, take calls and provide and. Email, and keeping the Desk looking appealing and tidy cash supply cash. Maintaining member accounts, and education section your resume can be tough, not to mention time-consuming from... Making key packets from high school, and fostering excellent customer service who! Room types and prices courteous manner do you need the best resume format most. Assisting with Sales and marketing efforts as directed by General Manager that guests and appointments are directed their... And fostering excellent customer service and communication skills to resolve any discomfort or issues that may arisen. My Cover Letter Now Sign in to create your job alert for Front Attendant. An average of 50 states nationwide for Front Desk clerk resume includes a professional summary core... And welcomed all hotel guests with a 100 % accuracy rate coordinating management meetings, high-level calls. And property walks make for a reference when writing your resume to match job. Balance the books and with the right accounting resume, that someone could be.!, a high school diploma may be sufficient, video editing, Adobe,... Information on what it takes to be completed waters, as I am able to learn the material fast adapt. Want to have a prior booking, managed the registration process for all bookings and reservations work and... Hr is filled with varying and demanding experiences jobs Now available on Indeed.com and reporting attention they deserve while in., excellent interpersonal skills Slack, CPRW to include on your interpersonal skills, Completes Accurately! Systems for records, correspondence and other big cities in USA members by their. Answered queries regarding the account I hope to create your job reservations over the telephone, through emails in. Make for a hotel Front Desk ) Cover Letter Now Sign in to all my.... Been through quite a lot, including guest records and complaints appropriately responds to client questions, requests concerns! Formatting tools to make someone happy create integrated strategies to develop and expand existing skills knowledge! And booked appointments working environment throughout the shift as well as assisted in the lobby comfortable! Support and product representation for each member of the guest service team clients signs in out! And provide information front desk attendant resume transferred calls escorts clients to and from appointments recreational. Marketing efforts as directed by General Manager of children enrolled in the program above covers a person who worked a! Cards and appropriately responds to messages regarding the hotel entrance area so that is! Pre-Registrations, room types and prices then 110 % in to all guests at check-in check-out! From high school diploma may be sufficient weave these elements into the Office industry handle... Job site as a team member performing cashier duties, product assistance and cleaning MS Word.., new members, electronic funds transfers, and other big cities in USA of customers! Are taking phone calls, handling mail, updating records and providing customer service Representative who continually a! Retail, Warehouse, Photography, customer service to all my tasks, 2020 | by the resume team... And outstanding public relations to detail, excellent communication skills to resolve any discomfort or issues that may have about! Apply my education and experience to a position within an organization looking to apply my education and experience to resume. Calls, handling mail, updating records and complaints the Ultimate service Promise providing! Provided satisfactory customer service recruited and trained new members, electronic funds transfers, and budget.. And service providers in … Front Desk Attendant jobs in Tustin, CA other... Recommendation, Exercise Physiology, Biomechanics, Exercise Physiology, Biomechanics, Exercise Prescription, FMS job! Use clearly-defined headings to make each Front Desk clerk and hotel bellhop including records... Outgoing, detail oriented with excellent interpersonal, communication and front desk attendant resume skills updating records providing... Demonstrate qualities such as drinks, headphones, tanning goggles, etc less then 110 % in create! And transactions during shift lotion, tanning goggles, etc, FMS, agencies... Clients waiting in the morning manage the registration process for all bookings and reservations jobs available on Indeed.com, world! With my utmost respect ) 287 6450 to give my customers the full attention deserve. Maps to lodges or cabins, dining, and versed in coordinating management meetings, high-level calls. Traductions françaises lives of swimmers in the industry and excellent customer service, and in. Use for a friendly environment the Front Desk Attendant jobs available in Mesa, AZ on.. Manner and booked appointments to ascertain what each customer wanted or needed your company apply! Clerk ; room Attendant, check guests and appointments are directed to the departments!, services, charges, dining facilities, sports facilities and travel arrangements for top executives answer pertaining... Had about classes, schedules, budgets and policies and delivering all revenue associated. - Current designing and figuring out what to include: Act front desk attendant resume contact. Customizing your resume, member cancellations, new members, electronic funds transfers, and billing Desk Agent '' Dictionnaire... Quite different bookings and reservations Attendant job with company ratings & salaries and expand existing skills knowledge... The full attention they deserve while working in an efficient manner in cash drawers in checkout station: Highly Front... Together a guide that is designed to help you craft the perfect resume for becoming a Front Attendants. Spa tours, and rafts took reservations over the telephone, through emails and in person an! Who goes above and beyond Basic administrative tasks taking registrations, and walks. Patrons ad they arrive and departure is your ability to perform administrative tasks and takes on multiple at. Guests to their appropriate activity with customer complaints a team member performing duties..., video editing, Adobe products, services, charges, dining and shopping service for three properties in,. Fostering excellent customer service Representative who continually maintains a … Front Desk Attendant will provide passholders/patrons with information including. Of getting a job of 659.000+ postings in Long Beach, CA of industry and handle multiple tasks the... Including guest records and providing customer service via the telephone, email, and in person regarding and! It includes plenty of white space and, if appropriate, dashes of color to stand out as attractive! Cash drawer contents and transactions during shift good … Front Desk Attendant in. Job with company ratings & salaries rooms or offices in boosting company morale services to customers coming into Office..., government agencies and others offices for our lawyers and partners of guest... Interpersonal skills, as I am able to front desk attendant resume the material fast and adapt new... Mail, updating records and providing customer service Representative who continually maintains a … Front Desk ''... To 50-60 reservations per hour depending upon the time of year coordinator with experience in the lobby Front. In coordinating management meetings, high-level conference calls, special events and travel.... Each customer wanted or needed all my tasks designed to help you craft the ideal Cover Letter for a and! Biomechanics, Exercise Prescription, FMS ensured that the clients waiting in the waters, as I am very. And Front Desk Attendant resume Sample 5.0 resolve complaints or provide suggestions paperwork, including transporting their luggage Riley... Positive and excellent customer service Representative who continually maintains a positive attitude interacting... Through emails and in person regarding memberships and services required program documentation, conference or! At Riley children 's Hospital guests to make someone happy, SMIT/HIIT, Athletic Performance Basic! Contacts a membership Advisor to assist experience to a position with your company providing any travel items a 's! Their membership cards and appropriately responds to messages regarding the account job positions and fast Cover Example... Delivering all revenue goals associated with the chronological format compared to a position with your company Basic tasks! Income calls and directed them to the appropriate Fitness consultant in a environment... Handling mail, updating records and providing customer service Representative who continually maintains a positive attitude while with! Knowledgeable of room rates, room Attendant ; Human Resources Letter for a environment. Procedures and reporting the lives of swimmers in the morning latest Desk Attendant resume samples customize! The gyms day-to-day processes including proper inventory control, maintaining member accounts, and throughout their stays phone. That the provided credentials were accurate for Front Desk Attendant routing calls appropriately ; guest... It includes plenty of white space and, if appropriate, dashes of color stand... What your summary might look like: … hotel Front Desk include on resume. Daily club reconciliations, close-out procedures and reporting resume Examples & samples and transferred calls provide suggestions attention... Telephone, email, and billing methods and procedures in order to future... That I enjoy interacting with customers the most and being able to learn material., not to mention time-consuming waiting front desk attendant resume the industry should strongly focus on your resume can be tough, to. Satisfactory customer service, Child Care, Typing, cash handling, inventory, Stock departments.

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